MOLTRIC

Security

Here is how we protect your account and the data you keep with us. This page describes the measures in place today; it is not a certification.

Encryption in transit

All traffic between your browser and Moltric travels over HTTPS and is encrypted on the way.

Two-factor sign-in

Sign-in supports two-factor authentication: your password plus a second step, so a stolen password alone is not enough.

Access by role

Your own administrator decides who in your team can see and do what. Each user sees only the screens and data their role allows.

Encrypted off-site backups

Backups are encrypted and kept off-site, separate from the main system.

Activity log

Important actions in the account are recorded, so administrators can see who did what and when.

Your content does not train AI

Customer content (recordings, transcripts and contacts) is never used to train AI models.

Cookies and storage on this site

This site sets no cookies of its own. It keeps at most two small items in your browser’s local storage:

Essential: your cookie choice, so the site does not ask again. It is kept for 12 months, or until you change it or clear your browser data.
Preferences, only if you agree: your language and whether sound is muted.

There is no analytics, tracking or advertising, and nothing is shared with anyone. You can change your choice at any time with “Cookie settings” at the bottom of every page.

Report a security issue

If you believe you have found a security problem, write to support@moltric.ai with enough detail for us to reproduce it.